Do I need an OH|ID account?
The Department switched from SAFE to OHID in May 2019. If you have not accessed your account since then, attempting to log into OH|ID with SAFE credentials will not work. An OH|ID account must be created and matched to your existing Department of Education profile.
Additionally, if you have never applied for a credential (certificate, license or permit) with the Department, you will need to set up an OHID account and request a Department of Education profile.
Back to Top
How do I get help with my OH|ID account?
Back to Top
What do I do if I forgot the password for my OH|ID account?
Click FORGOT PASSWORD? on the OH|ID login page. Do not set up a second OH|ID account. If you need assistance, contact Profile.Help@education.ohio.gov.
Back to Top
How do I update my name and contact information?
You may change your name or update your contact information at any time. Please note this a two-part process as you will need to update both your OHID account and the CORE application system. Please see the
CORE User Manual for complete instructions to edit your accounts.
Back to Top
Can I start my application and finish it later?
Yes. Click Save and Exit (Without Submitting) at the bottom of the page any time during the application process. When you are ready to finish your application and submit it, log into OH|ID and click Educator Licensure and Records (CORE). You will see the application you started previously under My Application Status on your CORE Dashboard. Click Action and then Edit Application.
Back to Top
How do I know what documents are already in my account?
You may log in and view the documents in your account from your CORE Dashboard.
- First log in to your OHID account.
- Open the Educator Licensure and Records (CORE) app.
- Select Click to View in the My Documents section of your Core Dashboard.
- Click View next to the document you wish to download and view.
Please note that if your application is on hold for documents, you may upload them to your account from the My Documents section of your CORE Dashboard for faster processing.
Back to Top
Who approves licensure requests?
The Ohio Department of Education reviews all applications and provides final approval before issuing credentials. Before the Department can proceed in most cases, an electronic signer at either a school district or a college or university needs to review and approve license applications. Specifically, the e-signer may have one of the following roles:
School districts
Colleges and universities
- Dean or dean-designee from colleges of education
Back to Top
How do I submit an application to add a new teaching field or endorsement?
You must apply for a new teaching license or add an area to your existing license from your CORE Dashboard.
- First log in to your OHID account.
- Open the Educator Licensure and Records (CORE) app.
- Click Apply for a NEW Credential in the My Credentials section of your CORE Dashboard.
- Select Apply for a NEW Credential if you are applying for a new license type OR select Take action on my EXISTING credential if you are adding an endorsement or subject area to your license or permit.
- Complete and submit the application.
Additional information and instructions are available in the CORE User Manual.
Back to Top
Can I delete an application I started previously?
Yes – if you have not yet submitted your application. If you have not yet submitted your application, log into OH|ID and click Educator Licensure and Records (CORE). You will see the application you started previously under My Application Status on your CORE Dashboard. Click Action and then Delete Application.
If you submitted an application incorrectly, you will need to submit a new application. Please note that the first application must be declined before you can submit a new application for the same license type.
Back to Top
How can I get a copy of my license or permit?
You may download, save and print an official copy of your active license or permit from the My Credentials section of your CORE Dashboard.
- First log in to your OHID account.
- Open the Educator Licensure and Records (CORE) app.
- Click Action next to the active credential and select Print from the dropdown menu to download and print your license or permit.
Back to Top
How do I get a copy of my receipt?
Please be sure the
Email Receipt box is checked, and your email address is correct when completing your payment information in the online licensure application. After you submit your application and payment electronically, you will receive a receipt for your payment via email. If you do not see the email within one business day of submitting your application, please check your Junk mail folder.
If you do not receive an emailed receipt for your payment after submitting your application, please email
educator.licensure@education.ohio.gov.
Back to Top
How do I request a refund?
If your application has been declined and you have a positive balance in your account, you may request a refund from your CORE Dashboard.
- First log in to your OHID account.
- Open the Educator Licensure and Records (CORE) app.
- Verify that you have a positive balance in your account.
- Click the Request Refund button in the My Account section of your CORE Dashboard. This action will open the email for you to request your refund.
Back to Top