• Do I need an OH|ID account?
• How do I get help with my OH|ID account?
• What do I do if I forgot the password for my OH|ID account?
• How do I update my name and contact information?
• Can I start my application and finish it later?
• How do I know what documents are already in my account?
• Who approves licensure requests?
• How do I submit an application to add a new teaching field or endorsement?
• Can I delete an application I started previously?
• How can I get a copy of my license or permit?
• How do I get a copy of my receipt?
• How do I request a refund?

• How long does it take to complete the application?
• How can I check on the status of my application?
• How long will it take for my application to be processed?
• What happens if my application is placed on hold?
• Why don’t I see my background checks in my CORE Dashboard yet?
• What if my application is declined?

• When can I renew my credential?
• How do I submit an application to renew my license or permit?
• What happens if my license or permit is not renewed by July 1?
• Can I add an endorsement when I renew my license?
• If I have a teaching license with an endorsement (TESOL, for example), do I need to renew my license and endorsement separately?
• How do I align my licenses to receive the multiple license discount?

• When will I hear something about the status of my application?
• Who do I contact for assistance if my application is under review by the Office of Professional Conduct?
• Where can I find answers to my other questions?

The Department switched from SAFE to OHID in May 2019. If you have not accessed your account since then, attempting to log into OH|ID with SAFE credentials will not work. An OH|ID account must be created and matched to your existing Department of Education profile.
 
Additionally, if you have never applied for a credential (certificate, license or permit) with the Department, you will need to set up an OHID account and request a Department of Education profile.

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Click FORGOT PASSWORD? on the OH|ID login page. Do not set up a second OH|ID account. If you need assistance, contact Profile.Help@education.ohio.gov.

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Yes. Click Save and Exit (Without Submitting) at the bottom of the page any time during the application process. When you are ready to finish your application and submit it, log into OH|ID and click Educator Licensure and Records (CORE). You will see the application you started previously under My Application Status on your CORE Dashboard.  Click Action and then Edit Application.

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1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Select Click to View in the My Documents section of your Core Dashboard.
4. Click View next to the document you wish to download and view.

Please note that if your application is on hold for documents, you may upload them to your account from the My Documents section of your CORE Dashboard for faster processing.
 

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The Ohio Department of Education reviews all applications and provides final approval before issuing credentials. Before the Department can proceed in most cases, an electronic signer at either a school district or a college or university needs to review and approve license applications. Specifically, the e-signer may have one of the following roles: 

School districts

• Superintendent, or an administrator delegated by the superintendent (either a superintendent-designee or a credential e-signer)
• Local professional development committee chair or co-chair

Colleges and universities

• Dean or dean-designee from colleges of education

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1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Click Apply for a NEW Credential in the My Credentials section of your CORE Dashboard.
4. Select Apply for a NEW Credential if you are applying for a new license type OR select Take action on my EXISTING credential if you are adding an endorsement or subject area to your license or permit.
5. Complete and submit the application.

 Additional information and instructions are available in the CORE User Manual.
 

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Yes – if you have not yet submitted your application. If you have not yet submitted your application, log into OH|ID and click Educator Licensure and Records (CORE). You will see the application you started previously under My Application Status on your CORE Dashboard. Click Action and then Delete Application.

If you submitted an application incorrectly, you will need to submit a new application. Please note that the first application must be declined before you can submit a new application for the same license type.

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You may download, save and print an official copy of your active license or permit from the My Credentials section of your CORE Dashboard.

1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Click Action next to the active credential and select Print from the dropdown menu to download and print your license or permit.

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1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Verify that you have a positive balance in your account.
4. Click the Request Refund button in the My Account section of your CORE Dashboard. This action will open the email for you to request your refund.

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If you have a valid OH|ID account and your method of payment (credit card or electronic check) handy -- as well as any documents (official college transcripts for example) and e-signer information needed -- submitting your application should take 10 minutes or less. Please review information on the Department's Apply for a New License webpage before starting the online application. 
 

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You may log into your OH|ID account to learn where your application is in the review process. The My Application Status section of your CORE Dashboard displays both the licensure applications you have submitted and ones you have begun but not yet submitted.

1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Hover your cursor over the submitted application to view notes about its status.

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Licensure application review and processing times will vary depending on the entities involved and the number of requests at any one time. Please review the Understanding the Educator Licensure Process for more information. 

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Please review the detailed message within the My Application Status area of your CORE Dashboard that explains the reason your application is on hold. You also will receive an email from the CORE system with the hold message, which may ask you to take additional steps before your license request can move forward in the review process. If your application is on hold for e-signer approval for more than a week to 10 days, make sure you check your inbox for an email message from your e-signer. You may also contact either your district's Human Resources office -- or your college or university -- regarding the delay, if your application went to one of those entities for initial verification.
 
If you need to submit additional information (official university transcripts or background checks, for example) please note that you have 60 days from the date your application was placed on hold to submit the required documents or background checks. After the 60-day hold period, the system will automatically decline your application and charge you a nonrefundable $25 processing fee. If you need more than 60 days to submit the requirements, please email educator.licensure@education.ohio.gov before the hold period expires.
 

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Background checks are processed through the Ohio Bureau of Criminal Investigation (BCI) and then sent to the Department. Please review the Department's Background Check FAQs for important information about submitting your background checks and processing times.
 

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If your application is placed on hold for documents (such as official university transcripts), exam score reports or background checks, you will have 60 days in which to submit the requirements. After the 60-day hold period, the system will automatically decline your application and charge you a nonrefundable $25 processing fee. The rest of the licensure fee that you submitted remains in your OHID account as a positive balance, which you may apply to your next application or request a refund.

If your application is declined by the university or employing school, district or educational service center, no fees are charged. The full amount you submitted with your application will remain in your OHID account as a positive balance for you to apply to your next application (or you may request a refund).
 

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Applicants may submit the renewal application as early as November 1 of the year preceding their credential expiration date.
 

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1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Find your license or permit in the My Credentials section of your CORE Dashboard.
4. Click the Action button next to your license or permit and select Renew. 
5. Complete and submit the application.

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Adding an endorsement or additional subject area to your existing license is a different action. It requires a separate application from the renewal of your license. Please see the CORE User Manual for application instructions to apply for new licenses or add areas to existing licenses and permits.
 

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You will complete only one renewal application for your license. When you renew the license, the endorsement is automatically renewed as well.
 

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1. First log in to your OHID account.
2. Open the Educator Licensure and Records (CORE) app.
3. Click Align next to the currently expiring license in the My Credentials section of your CORE Dashboard.
4. Select the license to which you are aligning the currently expiring license and complete the application.

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The Department will send you email notifications at several points during the application process, such as:

• Acknowledgement when your application is submitted
• Notification that your application was:
  • approved and issued
  • placed on hold
  • declined

You also may receive email communication directly from your e-signer with questions or comments about your application. 

Pro tip: Be sure your email address is up-to-date in CORE and your OHID account so that you receive important notifications. See the CORE User Manual for instructions on how to update your contact information.

In addition, you may log into your OH|ID account and access your CORE Dashboard to learn where your application is in the review process. See the How can I check on the status of my application? section above.
 

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Please email educator.conduct@education.ohio.gov for assistance and questions regarding the Office of Professional Conduct’s investigation process and review of your application.
 

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Please see the CORE User Manual to access step-by-step instructions for using the online licensure system. 

You may also contact our office for more information. To streamline the process and assist you more quickly, please select one mode of contact (email or phone). Before calling, log into your OH|ID account so the Department representative can provide better service to you regarding your application. 

Email educator.licensure@education.ohio.gov or call (877) 644-6338.

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