Contact Verification for Ohio Department of Education User Profiles

6/12/2023

On June 8, the Ohio Department of Education began asking anyone with an ODE User Profile to verify their contact information once a year. Like other online services, the Department's applications need basic information including name, address and contact information. The Department uses the ODE User Profile information for contact purposes when necessary, for example to alert educators about status changes to a submitted license or grant application.

An ODE User Profile is different from an OH|ID. Even though the OH|ID signup process also collects some contact information, OH|IDs are only used to log in to state systems and the contact information collected is only used to enable secure logins.

The Department will verify users’ contact information annually. If it has been more than a year since verification, the user will be asked to verify their contact information before the user can proceed to the application. If there are no changes, verification is very fast. If updates are necessary, it takes most users a few minutes to enter the updated contact information.

Read more about the contact verification update. Direct questions to Jarod Newport.