Contact Verification
DEW User Profiles
Like other online services, the Department's applications need basic information including name, address and contact information. Once collected, profile information is used in all of the Department applications.
An DEW User Profile is different than an OHID. Even though the OHID signup process also collects some contact information, OHIDs are only used to login to state systems and the contact information collected is only used to enable secure logins.
An DEW User Profile is unique to the Department. If you use applications from another state agency that require similar contact information, the Department does not have access to that information provided to other state agencies and must create a user profile for each user.
Updating Contact Information
Similar to other online services, the Department is now asking for everyone with an DEW User Profile to verify their contact information once per year.
The Department uses the DEW User Profile information for contact purposes when necessary, for example to alert you to status changes to a submitted license or grant application. If you move or change phone numbers or email addresses, the Department’s messages may not reach you if your DEW User Profile still has the old contact information. The purpose of this new functionality is to ensure your profile information is current so the Department can reach you with these important updates or alerts about our services.
Necessary Steps
The Department will automatically check if it is time to verify your contact information each time you use a Department application. If it has been more than a year since your last verification, you will be asked to verify your contact information before you proceed to the application.
Time Commitment
If there are no changes, verification is very fast. If updates are necessary, it takes most users only a few minutes to enter the updated contact information.
Last Modified: 9/5/2024 12:51:33 PM