Contact Verification

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ODE User Profiles

Like other online services, the Department's applications need basic information including name, address and contact information. Once collected, profile information is used in all of the Department applications.

An ODE User Profile is different than an OH|ID. Even though the OH|ID signup process also collects some contact information, OH|IDs are only used to login to state systems and the contact information collected is only used to enable secure logins.

An ODE User Profile is unique to the Department. If you use applications from another state agency that require similar contact information, the Department does not have access to that  information provided to other state agencies and must create a user profile for each user.

Updating Contact Information

Similar to other online services, the Department is now asking for everyone with an ODE User Profile to verify their contact information once per year.

The Department uses the ODE User Profile information for contact purposes when necessary, for example to alert you to status changes to a submitted license or grant application. If you move or change phone numbers or email addresses, the Department’s messages may not reach you if your ODE User Profile still has the old contact information. The purpose of this new functionality is to ensure your profile information is current so the Department can reach you with these important updates or alerts about our services.

Necessary Steps

The Department will automatically check if it is time to verify your contact information each time you use a Department application. If it has been more than a year since your last verification, you will be asked to verify your contact information before you proceed to the application.

Time Commitment

If there are no changes, verification is very fast. If updates are necessary, it takes most users only a few minutes to enter the updated contact information.

Last Modified: 12/11/2023 4:28:08 PM

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