Contact verification for Department of Education User Profiles

3/27/2023

**UPDATED March 29th**
The rollout of the contact verification application is delayed. A new date will be announced in the near future. 

The Ohio Department of Education will begin asking anyone with an ODE User Profile to verify their contact information once a year. Like other online services, the Department's applications need basic information including name, address and contact information. The Department uses the ODE User Profile information for contact purposes when necessary, for example to alert educators to status changes to a submitted license or grant application.

An ODE User Profile is different from an OH|ID. Even though the OH|ID signup process also collects some contact information, OH|IDs are used only to log in to state systems and the contact information simply enables secure logins.

The Department automatically will check annually to verify contact information. If it has been more than a year since a user’s last verification, users will be asked to verify their contact information before proceeding to the application. If there are no changes, verification is fast. If updates are necessary, it takes most users a few minutes to enter the updated contact information. Read more about the contact verification update.