Transportation Enforcement Process

Ohio law requires the Ohio Department of Education and Workforce to monitor each city, local and exempted village school district’s compliance with the pupil transportation requirements outlined in Ohio Revised Code 3327.

Parent/Guardian or School Concern Process

  1. Parents, guardians, community schools or nonpublic schools may submit concerns related to yellow school bus transportation services by completing a Transportation Concern Form (TCF) and submitting supporting documentation through the Department's Transportation Enforcement Management (TEM) platform.
  2. When the TCF is received, the Department will review it for completeness. If the form is incomplete, the sender will be notified via email and the Department will indicate what information is needed. Once the information has been updated, the sender will be required to resubmit through the TEM platform.
  3. The Department is authorized to investigate certain issues related to yellow school bus transportation. For more information see Overview of ORC 3327.021 Enforcement Process. If a student is involved in a payment in lieu of transportation process, see the Payment in Lieu page. The TCF will be closed if it involves an area the Department is not authorized to investigate, or if it involves the payment in lieu of transportation process.  
  4. The system will automatically notify the sender when the TCF is received. The Department will contact via email the school district within the next business day to inform the district an investigation will begin followed by outreach to involved parties in order to collect information.
  5. Once the investigation is completed, finalized documents will be sent via email to all involved parties. 
  6. If there is an out of compliance determination with a funding deduction, a copy of the determination letter will be sent to the Office of Budget and School Funding.


Any person who represents the interest of a community school, chartered nonpublic school or students who are eligible for yellow school bus transportation services under Chapter 3327 of the Ohio Revised Code is eligible to submit a Transportation Concern Form (TCF) through the Department's Transportation Enforcement Management (TEM) platform.

Last Modified: 7/16/2025 12:00:33 AM